What services does MP1 Solution offer? MP1 Solution provides a range of services tailored for healthcare practices, including:
Medical Waste Disposal: Safe, compliant removal of biohazard waste with customizable service schedules.
HIPAA Compliance: Certification tools and ongoing support to protect your practice 24/7.
OSHA Employee Training: Up-to-date training, including bloodborne pathogen certification, to ensure compliance.
Managed IT Services: Reliable network management, security, and employee support.
Pharmaceutical Waste Disposal: Eco-friendly disposal of unused or expired medications.
Data & Document Destruction: Secure shredding and destruction of sensitive documents to ensure privacy and compliance.
Mailback Sharps Containers: Simple, compliant mail-back service for smaller waste generators.
How can I request a customized proposal for my practice? Request a free, no-obligation quote tailored to your specific needs by visiting our Contact Us page or calling us at +1-888-906-1311.
Is MP1 Solution compliant with local, state, and federal regulations? Yes, MP1 Solution ensures compliance with all local, state, and federal regulations, helping your practice avoid fines and disruptions.
How do I get started with MP1 Solution? Getting started is easy. Here’s how:
Request a Quote: Visit our Contact Us page or call us directly.
Personalized Consultation: Our team assesses your practice’s needs and recommends a plan.
Simple Onboarding: We handle everything from setup to compliance support, ensuring a smooth start.
Medical Waste Services
How often can I schedule pick-ups? We offer fully flexible pick-up schedules to meet your specific needs. Choose from weekly, bi-weekly, monthly, or custom schedules based on your waste volume and regulatory requirements.
Can you offer on-site medical waste pick-ups? Yes, we offer on-site waste pick-ups for higher-volume practices. Here’s how it works:
Customizable Pickup Schedules: Tailored to your practice’s needs (weekly, monthly, or as-needed).
Seamless Transitions: If you’re switching providers, we ensure a smooth, hassle-free transition.
Dedicated Support: Your Client Manager ensures timely pickups, compliance, and ongoing guidance.
What happens if there’s an issue with my service? Our dedicated Client Advocates and U.S.-based support team provide fast, personalized attention. Most issues are resolved the same day, ensuring minimal disruption to your practice.
Can I switch to MP1 Solution from another provider without service disruption? Yes, we’ve managed over 40,000 seamless transitions. We handle all aspects of your transition, from service setup to compliance reviews, ensuring no service interruptions.
Do you offer emergency pickups? Yes, emergency pickups are available. Contact your Client Advocate, and we’ll arrange for a timely pickup to prevent compliance issues.
How does your mail-back medical waste program work? MP1 Solution’s mail-back medical waste program is a convenient, cost-effective option for small to mid-size healthcare practices that generate minimal medical waste. Here’s how it works:
Order Your Kit: Receive a pre-paid, pre-labeled sharps or biohazard waste container shipped directly to your location.
Fill It Safely: Use the container to safely store your sharps, needles, or small amounts of biohazard waste.
Ship It Back: Once the container is full, simply seal it and use the pre-paid shipping label to send it back via a trusted carrier (like USPS or UPS).
Regulatory Compliance: MP1 Solution ensures that your waste is processed according to all federal, state, and local compliance standards.
How does MP1 Solution compare to local haulers? Unlike local haulers, MP1 Solution provides:
$11M Insurance Coverage: Unmatched protection to keep your practice covered.
U.S.-Based Customer Support: Direct access to knowledgeable support, not third-party call centers.
Same-Day Resolution for Most Requests: Fast response times and proactive issue resolution.
Ongoing Compliance Resources & Education: Access to training, educational materials, and industry updates.
Compliance & Training
Do you offer compliance training for my staff? Yes! MP1 Solution provides OSHA and HIPAA compliance training, including:
Online Training Modules: Accessible 24/7 for your team’s convenience.
Certification Tracking: Automated tracking and reminders for certification deadlines.
Annual Refresher Courses: Keep your team up-to-date with ongoing compliance education.
How do you ensure my practice stays compliant with regulations? MP1 Solution takes a proactive approach to compliance, offering:
Dedicated Compliance Support: Your Client Advocate provides personalized guidance and keeps you ahead of regulatory changes.
Educational Resources: Access webinars, guides, and industry updates.
Risk Assessments: We regularly assess your compliance status and provide actionable guidance.
How do I access compliance resources and training? Clients have 24/7 access to online training and compliance resources through our secure portal, which includes:
OSHA and HIPAA Training Modules
Annual Certification Tracking
Downloadable Guides, Templates, and Posters
Document & Data Security
How does MP1 Solution handle sensitive document destruction? Our document destruction process includes:
Secure Chain of Custody: End-to-end tracking from pickup to destruction.
Compliance with Privacy Laws: Full adherence to HIPAA, FACTA, and state-level privacy regulations.
Certificates of Destruction: Official proof that documents were securely destroyed.
How do you ensure the security of confidential patient information? We protect sensitive information through:
Secure Document Destruction: HIPAA, FACTA, and state-level privacy-compliant destruction services.
Audit Trails & Tracking: Full visibility into every step of the process.
Compliance Training for Your Staff: Ensure employees follow best practices for data security.
Customer Support
What support can I expect from your U.S.-based customer service team? You’ll receive dedicated support, including:
Direct Access to Client Advocates: A dedicated point of contact for all inquiries.
Same-Day Issue Resolution: Most client inquiries are resolved the same day.
Proactive Compliance Guidance: Ongoing support to address regulatory changes and maintain compliance.
Pricing, Billing & Insurance
How does your pricing compare to other providers? Clients save an average of 30% compared to other providers. Our Price Lock option ensures stable rates, so you avoid unexpected price increases.
Do you offer service bundles or multi-location discounts? Yes! Our multi-location clients benefit from:
10% Discounts on Additional Sites: Save when you add new locations.
Centralized Billing: Reduce administrative workload with a single invoice for multiple locations.
Proactive Compliance for All Locations: Ensure full compliance across every site.
What type of insurance coverage do you provide? MP1 Solution maintains an $11M insurance policy, offering peace of mind and protection for clients against potential issues related to medical waste, OSHA, HIPAA, and document destruction.
